Please submit a form on the Contact Us page to get your order status and tracking information.
To process a warranty claim for a product purchased from stigaus.com, complete the contact form on the Warranties and Registration page. If you're experiencing difficulties accessing the link, please email firstname.lastname@example.org to submit your warranty claim.
If you are not 100% satisfied with the product you have purchased from stigaus.com, you may return it within 30-days from the date of purchase to receive a full refund or exchange it for the same item. We will refund the purchase price (excluding shipping and handling charges if those apply) to the credit card that was used to make the original purchase. Original shipping costs (if applicable) and return shipping costs will be the purchasers expense. Items may not be exchanged or returned after the 30-day post purchase period has expired.
This policy applies on items purchased from stigaus.com only and does not apply to STIGA products purchased through other retailers.
TABLE TENNIS TABLES
No, indoor ping pong tables have to be inside a climate controlled area. If you put your indoor table outside in a garage, the temperature in the garage will change causing condensation on the table. Condensation will warp the table and could cause the table to rust. Putting a cover on the table tennis table will also cause the table to warp or blister because the cover traps the moisture in the table.
Please complete the form on the Warranties & Registration page and include the model number of your table. The model number is found on the underside of the table, on a sticker, and should start with a T followed by 4 digits. Example: T8562
Yes, there is supposed to be a 1/2 inch gap in between the two table halves. This is to prevent damage from the two table halves hitting against each other and to allow the table to fold up.
You should clean your ping pong table with only a slightly damp cloth. No soap or cleaning agent, just water. Be careful not to leave any puddles of water on the top of the table.